Privacy Policy
Effective Date: February 2026
Multi-Clean Solutions ("we", "our", or "us") operates in Calgary, Alberta, Canada. We are committed to protecting your personal information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA).
1. Information We Collect
When you submit a quote request or contact us, we may collect:
- Full name
- Email address
- Phone number
- Property address
- Service details and notes
2. How We Use Your Information
- Provide cleaning service quotes
- Schedule and confirm appointments
- Respond to inquiries
- Send service updates
- Send marketing communications (if consent is given)
3. Consent
By submitting your information and checking the required consent box, you agree to the collection and use of your information as described in this policy. You may withdraw your consent at any time by contacting us.
4. SMS Communications
If you provide your phone number and consent, you may receive text messages regarding quotes, scheduling, and service updates. Message and data rates may apply. You may opt out at any time by replying STOP.
5. Information Sharing
We do not sell or rent your personal information. We may use secure third-party providers such as Google Workspace and website hosting services to process submitted information.
6. Data Security
We implement reasonable safeguards to protect your personal information. However, no internet transmission is completely secure.
7. Access and Corrections
You may request access to or correction of your personal information by contacting us:
Email: cleaning@mcsolutions.ca
phone-list: +1 (825) 882-8553 || +1 (368) 999-9563
8. Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.